The settings on the tab for "delegate" was not properly stored.
Hello group,I try to write it in english - but it is a try only *gSince last week I cant set or delete any user or groups from the delegate tab.Only User in the IT OU can set delegates. Ive compare the users with acldiag and I cant see any differnce.Ive try to move the users to the IT OU but the problem is the same.New Users have the same problem. Ive copy a User thatcanset delegates but the copied user cant set it.------------------------------------------------- Die Einstellungen auf der Registerkarte fr "Stellvertretungen" wurde nicht korrekt gespeichert. Liste zum Senden im Auftrag kann/knnen nicht aktiviert werden. Sie besitzen nicht die erforderliche Berechtigungen, um diesen Vorgang mit diesem Objekt auszufhren. ------------------------------------------------- Ive translate the error message with google language tools.------------------The settings on the tab for "delegate" was notproperly stored. List to send in the order can or can not activated will. You do not have the required permissions to perform this operation with this object.------------------Our enviroment is a single W2k3R2 Domain with 2 Ex2k3 and 1 Ex2k7 Server.Thx for any help!!Kind RegardsDenis Ecklerhttp://www.ewig-drohendes-versagen.de ICE 2009 Ill be there -> http://www.ice-lingen.de/
August 10th, 2009 6:04pm

Launch outlook with /cleanrules and then try to setup the delegates Vinod |CCNA|MCSE 2003 +Messaging|MCTS|ITIL V3|
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August 10th, 2009 6:09pm

Hi,thx for your fast respond.I try it but is dosent works for me.I create a new user and start OLK one time without /cleanrules and then with /cleanrules.But the result was the same :-(http://www.ewig-drohendes-versagen.de ICE 2009 Ill be there -> http://www.ice-lingen.de/
August 10th, 2009 6:27pm

Try removing all users through MFCMapi with the steps explained in below similar thread (make sure that outlook is NOT running in cache mode)... http://social.technet.microsoft.com/Forums/en-US/exchangesvrgeneral/thread/8ef3fa80-7692-4402-b788-39774a2e81e9 Amit Tank | MVP Exchange Server | MCITP: EMA | MCSA: M | http://ExchangeShare.WordPress.com
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August 10th, 2009 6:35pm

Can you copy paste the exact error message while adding the delegates? Vinod |CCNA|MCSE 2003 +Messaging|MCTS|ITIL V3|
August 10th, 2009 6:41pm

Hi Denis, Please understand when you add delegate, it needs to update the PublicDelegates (Send on Behalf of) property of the user object in AD. . Therefore, if the Self account does not have the "Write Personal Information" right on the user account that is trying to add the delegate. The error message will be encountered. The issue may also occur if you attempt to configure a delegate for someone else when you are not logged into Windows under that account. In addition, please let me know whether it is a single domain environment. Mike Shen TechNet Subscriber Support in forum If you have any feedback on our support, please contact tngfb@microsoft.com
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August 11th, 2009 1:16pm

Hello Amit,Ive try it, but there is no rule.Only the default rule to delete Categories.MfGDenishttp://www.ewig-drohendes-versagen.de ICE 2009 Ill be there -> http://www.ice-lingen.de/
August 12th, 2009 3:26pm

Ok, if you open mailbox through PFDavAdmin and check the Folder Permissions of Inbox, calendar and other mailbox folders, verify that "DACL State" shows Good. I it doesn't show good then right click on it and select "Fix Folder DACLs". Simulate the issue after doing this...Amit Tank | MVP Exchange Server | MCITP: EMA | MCSA: M | http://ExchangeShare.WordPress.com
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August 12th, 2009 3:45pm

Hi Mike,the user has this rights.I take some snapshots -> http://www.ewig-drohendes-versagen.de/adprob_eng.pdfWe have a singele forest - singele domain enviroment with one EX2k3 and one EX2k7 on the main office an one EX2k3 in a branch office.We have four AD sites withsix 2k3R2 DCs all DC are GCs.Thanks for any help!!MfGDenishttp://www.ewig-drohendes-versagen.de ICE 2009 Ill be there -> http://www.ice-lingen.de/
August 12th, 2009 4:20pm

Hi Denis, At this time, I suggest you apply following hotfix on a problem Outlook 2007 client to check whether the error still exists: Error message when you try to add a delegate in Outlook 2007: "The Delegates settings were not saved correctly" http://support.microsoft.com/default.aspx?scid=kb;EN-US;950794 I would like to explain that the hotfix is included in Office 2007 Service Pack 2. Therefore, you can simple install SP2 on Outlook 2007 and create the registry key indicated in the KB article. Please understand that before this hotfix was created, the "Send on Behalf" (PublicDelegates) permission was considered a mandatory part of adding a delegate. This hotfix lets you add the delegate without setting the "Send on Behalf" (PublicDelegates) property. The "Send on Behalf" permission is not needed for meeting-related messages. Therefore, even without the "Send on Behalf" permission, delegates can successfully send meeting requests and responses on behalf of the calendar owner. However, when you use a delegate that does not have the "Send on Behalf" permission to send a non-meeting-related message on behalf of the owner, the operation fails. After installing the hotfix and apply the registry key change, if the error can be resolved, we can conclude that the issue occurs due to Outlook is not able to update the PublicDelegates attribute successfully due to permission issue. After your previous post, I notice the issue occurs even if you create a new user. At this time, would you please let me know whether the new user belongs to any group (except domain users)? I also suggest you use DSACLS tool to export the ACLs of the user object to check whether acl may reject the user to update AD attribute. DSACLS distinguished name of the user object >acls.txt Thanks, Mike
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August 13th, 2009 5:54pm

Hi Dennies, Any updates regarding the issue?Thanks,Mike
August 17th, 2009 9:54am

Hi Mike,beforI post the Problem here at the Newsgroup I use google to find any resolutions for my problem.I found this KB also but when i try to apply the hotfix - it says "Wrong Version" - because weuse Outlook 2007 with SP2.The hint in your post was:Therefore, you can simple install SP2 on Outlook 2007 and create the registry key indicated in the KB article.This resolve the Problem immediately.But there is a last question! Why Microsoft include this Hotfix to SP2 and did not set the registry values ?????I spend hours of my life to find any solution. :-(Thanks to you Mike!! U are my Hero! *gKind regardsDenishttp://www.ewig-drohendes-versagen.de ICE 2009 Ill be there -> http://www.ice-lingen.de/
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August 17th, 2009 10:42am

Hi Denis, Thanks for your response. I am glad to know that the issue could be solved after modifying the related registry key. Regarding your question, as I explained in my previous post, before this hotfix was created, the "Send on Behalf" (PublicDelegates) permission was considered a mandatory part of adding a delegate. Therefore, if Outlook is not able to update the AD attribute, the error will be encountered. After installing the hotfix and applying the registry change, update PublicDelegates attribute is not considered as a mandatory action. Instead, an event 27 is logged in the application log. Denis, please understand that without Send on Behalf (PublicDelegates) permission, the delegate can still send meeting related message on behalf of manager. Nevertheless, the delegate cannot send a non-meeting-related message on behalf of manager. Mike Shen TechNet Subscriber Support in forum If you have any feedback on our support, please contact tngfb@microsoft.com
August 18th, 2009 6:47am

I am having this with Outlook 2003 SP3 and Exchange 2007. Any ideas/tricks?Tyler Barnes
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September 30th, 2009 1:28am

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